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Street · 19:40

How much revenue is slipping through your clinic?

We find the missed calls, the overdue patients and the unbooked treatment. Then we tell you what they're worth, in euros.

Request a free audit

While you read this page, the leak keeps going.

Lost since you opened this page

  • €13.80per opening hour
  • €138per day
  • €690per week

Illustrative calculation: a 3-chair clinic open 10 hours a day, 250 days a year, with €34,500 of identifiable opportunity a year. Your clinic's numbers come from the audit.

You already paid to attract these patients. We bring back the ones who slipped through and show you, every month, how much came back.

The audit fits on one page.

We look for lost revenue in three places and put a euro figure on each.

€4,800

Missed enquiries

Unanswered calls, after-hours calls, WhatsApp messages and website enquiries that never got a reply.

  • Lunchtime
  • After 19:00
  • Slow WhatsApp

€11,200

Overdue and lapsed patients

Patients overdue for a check-up or hygiene visit, patients who cancelled and never rebooked, no-shows nobody followed up.

  • Check-ups
  • Hygiene
  • Cancellations

€18,500

Open treatment plans

Treatment diagnosed and accepted that never made it into the diary, or stopped halfway.

  • Implants
  • Orthodontics
  • Restorative

Revenue Leakage Report

Example clinic · 3 chairs

Missed enquiries€4,800
Overdue and lapsed patients€11,200
Open treatment plans€18,500
Identifiable opportunity€34,500

Realistically recoverable in 90 days

€9,000 to €15,000

Example. We always show the theoretical total and the realistic recovery as separate figures.

You know the price and the end date before we start.

  1. Free

    Free audit

    1 to 2 weeks

    We review calls, the patient list and open plans, and hand you a one-page report with the value in euros. If the opportunity is too small, we tell you.

  2. €3,000

    90-Day Revenue Recovery Sprint

    Fixed fee, ends on day 90

    We follow up missed callers, overdue patients and unbooked plans. A person checks every message before it goes out.

  3. Optional

    Monthly service

    Only if the numbers justify it

    At the end of the sprint we show contacts, replies, bookings, attended visits and production. You decide whether we carry on.

The guarantee, in writing

If the sprint produces less than €3,000 of attributable attended production, under the rules agreed before launch, we keep going for one more month at no service fee. You can then stop with no ongoing commitment.

  • No lock-in
  • No new software for your team
  • Your numbers first

We only count attended visits.

An example sprint. We follow each patient from first contact to the chair.

  1. 243Patients contacted
  2. 61Replied
  3. 28Appointments booked
  4. 21Appointments attended

Attributable attended production

We could say “we booked €18,000”. We count only the treatment the patient had in the chair, at your clinic's own prices.

A patient counts as recovered when:

  1. we contacted them first;
  2. they booked within the agreed window (14 days by default);
  3. the clinic hadn't already booked them itself;
  4. they turned up for the appointment.

Four rules we don't bend.

Your patients trust your clinic. Every message we send on your behalf follows these rules.

  1. It says it's an assistant.

    Every message says it comes from the clinic's assistant. Nobody pretends to be the receptionist.

  2. Clinical questions go to your team.

    The assistant gives no clinical advice. If a patient asks a clinical question or wants to speak to someone, a person from your clinic takes over.

  3. Two or three contacts, at most.

    We stop at the first clear no, or as soon as the patient asks. No invented urgency.

  4. True facts only.

    Dates, treatments and prices come from the clinic's own data. No fake offers, no clinical promises.

Questions clinic owners ask us.

So do we. The system covers the moments your team cannot: missed calls, after hours and follow-up lists. A person stays one step away.

Request your free audit.

We do the sums with your clinic's own numbers. The audit is free and commits you to nothing.

  1. We reply within one working day.
  2. We ask for three simple exports, with no access to your software.
  3. We walk you through the report in a 30-minute meeting.